Delete your account

You can request deletion of your TikiTaka account and its associated data here, even if the game is no longer installed.

Send a deletion request

1. Email support@monirplay.com from the email address used for your TikiTaka account. Use the subject TikiTaka account deletion and include your player name.
2. We will verify that the request belongs to the account holder before deleting anything. If you cannot use the registered email address, explain that in your request so we can discuss an alternative ownership check.
3. We will confirm the scope and expected completion date, then confirm when deletion is completed. If you are a parent requesting deletion of a child's data, say so; we will verify your authority.

This opens your email app. Your request is sent only when you press Send there. You can also copy the address above into any email service. Never send your password, payment-card details or identity documents.

Processing time

We process verified account-deletion requests within 30 days. We will explain any legally permitted extension or specific data-retention obligation.

What deletion removes

The process removes the account and login information, saved profile and progression, virtual balances and inventory, personal statistics and leaderboard entries, friend and club associations, and account-linked messages and backend records. We also remove or anonymise identifying references in shared match and tournament records.

What may remain

Non-identifying match results and aggregate statistics may remain. Limited records may be retained where necessary for legal obligations, fraud prevention or resolving disputes, with the reason and scope explained when applicable. Service providers may finish deleting copies from backups and logs on their normal schedules. Store transaction records controlled by Google or Apple follow their policies.

Before you request deletion

Completed deletion is permanent. You lose access to the account, progress, virtual items and balances. It does not automatically create a refund. Uninstalling alone does not delete the online account. See the privacy policy for more details.

Delete selected data instead

You can use the same support address to request access, correction or removal of particular information. Explain what you want removed; we will tell you whether that can be done while keeping the account active.